Overview
or paste token
Not connected
Outcome Trends (7d)
Outcome-first Onboarding
Complete: register account -> connect token -> run sample call -> verify KPI outcomes.
No onboarding run yet.
Knowledge Base
Upload documents for semantic retrieval and pre-turn agent grounding.
Connect with a JWT to manage knowledge collections.
Collections
| Name | Dimensions | Created |
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Upload Document
No upload in progress.
Recent Uploads
| Document | Status | Progress | Stage | Updated |
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Search Test
Handoff Queue
Pending human escalations for your organization.
| Handoff | Session | Status | Trigger | Ticket | Assigned |
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Handoff Context
Select a handoff to view context.
Regression Alerts
Threshold breaches for quality, latency, escalations, and task success.
Policy Presets
Apply reusable policy bundles to create a new active agent config version. Roll back from version history when regressions appear.
No active agent config loaded.
Config Version History
| Version | Label | Status | Change Note | Created |
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SSO / SAML Connections
Configure IdP metadata, activate connections, download SP metadata, and test SP-initiated login redirects.
Connect with a JWT to manage SSO.
| Provider | Status | IdP Entity | SP Entity | Updated |
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Create SAML Connection
Login Redirect Preview
Initiate a test login from a connection row.
Recent Sessions
| Session | Status | Messages | Avg E2E | Eval Score | Started |
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Conversation Replay
Inspect messages, tool calls, evaluations, metrics, and outcome decisions for one session.
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